Frequently Asked Questions

How Are My Marshmallows Shipped?

To maintain our commitment to excellence, we have a standard turnaround time of 7-10 business days. This allows us ample time to prepare, flavor, shape, and package your marshmallows with the utmost care and attention to detail. We believe that this personalized approach ensures that you receive the most delightful marshmallow experience possible.

Do You Offer Returns Or Exchanges?

For food safety reasons, we do not offer any returns or exchanges once your marshmallows have been shipped to you. If your order arrives damaged please fill out our contact form and we will resolve your issue quickly.

 How Long Do The Marshmallows Last?

All of our marshmallows can be safely enjoyed within 60 days from the time we create them. However, for best results we recommend they are consumed within 30 days. You may also freeze them to extend their shelf life further.

Do You Ship To My Country?

At this time, we are only shipping within the United States. Canada, UK, and Australia will be coming soon!